Fiscal subject related
In accordance with the new rules, for shipments that have been purchased through e-commerce and that are imported into the EU/RH area, an H7 declaration can be submitted, provided that the actual value of the shipment does not exceed EUR 150 and that the imported goods are not subject to prohibitions or restrictions, such as alcohol, tobacco products, perfumes, or toilet waters.
At the same time, such shipments are subject to customs exemption in accordance with Art. 23. Council Regulation (EC) no. 1186/2009 of November 16, 2009, on the establishment of a system of exemption from customs duties in the Community, while VAT is charged:
- through the IOSS procedure, which stipulates that the buyer has paid VAT to the seller at the time of purchase; or
- At the time of customs clearance, i.e., receipt of the shipment by the postal or courier operator
If the IOSS procedure is applied in the UCD, the VAT IOSS number of the seller or e-interface must be indicated. In doing so, it is emphasized that the VAT IOSS number must be forwarded by the sender (seller or e-interface) and requested at the time of submission of the import customs declaration (either in the form of H7 or in the form of the regular import declaration, H1).
In accordance with the different practices of the customs services in the EU, as well as due to the previous abuses of the VAT IOSS number, the General Administration for Customs and Taxes supplemented the existing manual for the import and export of low-value shipments with "Guidelines for Member States and Trade" on VAT in e-commerce.
Only in the case that the wrong VAT IOSS number was initially sent to the UCD, such as a mistake in writing that number or the like, is it allowed to subsequently submit a UCD with the correct VAT IOSS number.
In the event that the recipient was charged VAT both by the seller and at the time of importation, the recipient must contact the seller for a VAT refund.
Other news from Croatia
Major developments in business are brought by the new law on fiscalization in Croatia!

Croatia's new fiscalization law mandates electronic invoicing for all B2B, B2G, and B2C transactions, starting with VAT payers on January 1, 2026, and extending to non-VAT businesses on January 1, 2027, with a free invoicing application provided. Businesses must register their chosen e-invoice distribution and fiscalization methods between September 1 and December 31 of this year, and specific invoice payments up to 700 EUR must be reported to the Tax Administration via fiscalization messages. Read more
VIDA regulation adopted—what does that mean for business?
The EU adopted the VAT in the Digital Age (ViDA) package on March 11, 2025, introducing major changes to the VAT system starting January 1, 2027. Key reforms include mandatory digital VAT reporting by 2030, new VAT collection rules for online platforms, and expanded One-Stop Shop (OSS) registration to simplify cross-border compliance. Additional measures, such as mandatory e-invoicing, phasing out... Read more
New document was uploaded: S4F backoffice patch
S4F backoffice patch is intended for users who have already installed S4F backoffice and are intended to update existing installations to latest version. To do so apply only patches that are marked with version number that is newer than your currently installed instance of backoffice. Read more
Croatian e-invoicing and e-reporting in January 2026, with public consultation novelties.

Croatia plans to introduce mandatory e-invoicing and e-reporting for domestic B2B transactions starting January 1, 2026, as part of its Fiscalization 2.0 initiative, with a public consultation launched on February 27, 2025. The system will include a taxpayer directory (AMS), a reporting platform ("FiskApplication"), and a free e-invoicing tool ("MICROeINVOICE"), aligning with local extensions of EN16931. Implementation will begin with fiscal cash registers for B2C transactions in September 2025, followed by mandatory e-invoicing for businesses in January 2026, and an extension to small enterprises and B2G transactions in January 2027. Read more
Croatia Sets Price Caps on 70 Essential Products Amidst Rising Inflation

The Croatian government is implementing price controls on 70 essential products starting February 7, 2025, to combat inflation and ensure affordability for consumers. Retailers must clearly display controlled prices, post informational posters, and designate specific sales areas for these items in larger stores. Read more
Slovenia: EU Targets Unsafe E-Commerce Imports with New Measures
The European Commission is tightening regulations on e-commerce imports to address the surge of unsafe and counterfeit goods, particularly from China, by reforming customs rules and increasing product safety checks. Key measures include removing the duty exemption for low-value parcels, introducing a potential customs fee, establishing priority control areas, and launching an EU-wide product safet... Read more
New document was uploaded: S4F backoffice patch
S4F backoffice patch is intended for users who have already installed S4F backoffice and are intended to update existing installations to latest version. To do so apply only patches that are marked with version number that is newer than your currently installed instance of backoffice. Read more