On January 1, 2023, the Act amending the Act on Consumer Rights and certain other acts entered into force. They introduce changes to the Act based on information on the prices of goods and services. When it comes to promotions in stores and related price reductions, the Office of Competition and Consumer Protection has long pointed to irregularities in this regard. We can say that there are major changes: in relation to marking goods with prices, prices in price lists, prices for services, and irregularities in promotional prices.
Poland introduces changes in promotions, discounts, and information about prices as of January 1, 2023.
Public
Poland
Author: Kristina Dosen
Category:
Fiscal subject related
Views:
1797
Content accuracy validation date:
24.01.2023
Content accuracy validation time:
11:28h
The main changes, in general, are referred to as:
- Marking goods with prices: at the place of retail sale and provision of services, the price and the unit price of the goods (services) are displayed in an unambiguous manner, enabling price comparison. The price must be placed in a public place and be clearly visible to consumers, on a given product, either directly next to the product or in the vicinity of the product to which it relates.
- The price list shows the prices of goods intended for retail sale, placed in a place inaccessible or invisible to consumers. At the point of sale of goods, price lists should be displayed or otherwise made available.
- The prices for the services are given along with the exact specifications of the type and scope of the service. If it is consistent with the trading practice, due to the type of service provided, a unit price may be given instead of prices for the service. When displaying prices for services, hourly rates, percentage rates, prices per kilometer, and other conversion rates may be quoted, which should include all price components.
- Irregularities in promotional prices: misrepresenting the terms of sale and creating the appearance of an appealing promotion while the price is the same or even higher than during regular shopping—are a major issue in practice. If the entrepreneur provides unreliable information on prices, the Trade Inspection may apply sanctions up to PLN 20,000 and, in the case of repeated irregularities, up to PLN 40,000. The new regulations stipulate that in each case of a reduction in the price of a good or service, there is an obligation to provide, in addition to information about the reduced price, information about the lowest price of this good or service, that was in force during the period of 30 days before the introduction of the reduction. As a reminder, the regulation of the Minister of Development and Technology on the display of prices of goods and services specifies how information on the reduced price of goods should be made visible. According to it, the price, unit price, or information about a reduced price shall be displayed in a publicly accessible place and clearly visible to consumers, either on a given product, directly next to the product, or in the vicinity of the product to which it relates.
Other news from Poland
Poland to Require Mandatory Return and Disposal of Unused Cash Registers from July 2026
Public
Poland
Author: Nikolina Basić
Poland
Author: Nikolina Basić
Poland’s Ministry of Finance plans targeted VAT Act amendments effective July 1, 2026, introducing stricter rules for handling fiscal devices. Businesses will be required to deregister and return all unused cash registers to manufacturers for disposal, with penalties for non-compliance to prevent misuse of outdated equipment. The Ministry of Finance has announced a focused set of amendments to the... Read more
Poland Sets 2027 Deadline: Simplified Invoices Must Move from Cash Registers to KSeF
Public
Poland
Author: Nikolina Basić
Poland
Author: Nikolina Basić
Poland will temporarily allow simplified invoices issued from cash registers—including receipts with a buyer’s NIP—to remain outside the mandatory KSeF system until 31 December 2026. Starting 1 January 2027, all simplified invoices must be issued through KSeF, ending the option to generate them directly from cash registers. The introduction of the National e-Invoicing System (KSeF) in Poland is co... Read more
Pro Forma Invoices and E-invoicing: what changes after February 1, 2026?
Public
Poland
Author: Nikolina Basić
Poland
Author: Nikolina Basić
Pro forma invoices will continue to be allowed as non-tax, purely informational business documents, but they will not be issued or processed in KSeF because they are not recognized as invoices under the VAT Act. From 2026 onwards, only legally defined VAT invoices will pass through KSeF, while pro formas may still be shared externally (PDF, email, systems) as offer or preview documents. For many y... Read more
New document was uploaded: S4F backoffice installer
Author: Dejan Šijačić
S4F backoffice installer is intended for users who are installing the software for the first time. Please make sure to obtain latest version of installer and to apply all subsequent patches that are released subsequently. This package contains instruction, release notes, changelog and software packages required for deployment of this software component. This version of the Backoffice installer supports the following countries: Austria, Bulgaria, Croatia, France, Italy, Poland, Portugal, Romania, Slovakia and Slovenia. Read more
Subscribe to get access to the latest news, documents, webinars and educations.
Already subscriber? Login
Ministry of Finance of Poland Launched Demo of KSeF 2.0 Taxpayer Application
Public
Poland
Author: Nikolina Basić
Poland
Author: Nikolina Basić
On November 15, 2025, the Polish Ministry of Finance released the KSeF 2.0 Taxpayer Application demo for testing before its February 1, 2026, launch. Users can issue and manage invoices in a simulated environment. On November 15, 2025, the pre-production environment (Demo) of the KSeF 2.0 Taxpayer Application was made available by Polish Ministry of Finance. The demo version allows users to test t... Read more
Poland prepares for Mandatory B2B E-Invoicing with new KSeF Tools- Certificates and Authorizations Module (MCU)
Public
Poland
Author: Nikolina Basić
Poland
Author: Nikolina Basić
Starting February 1, 2026, Poland mandates B2B invoicing via the National e-Invoice System (KSeF). To support this, the Ministry of Finance released key tools, including the MCU for managing access and digital certificates, which are essential for KSeF 2.0 access. Starting February 1, 2026, Poland will require businesses to use the National e-Invoice System (KSeF) for B2B invoicing. To help compan... Read more
E-invoicing in Poland: Ministry of Finance launches demo version of KSeF 2.0 API
Public
Poland
Author: Nikolina Basić
Poland
Author: Nikolina Basić
Poland’s Ministry of Finance has launched the pre-production (Demo) environment for the new KSeF 2.0 API, enabling businesses and software providers to test integrations under real authentication conditions. The demo, accessible at ksef-demo.mf.gov.pl, mirrors live system functionality without legal effects, supporting companies in preparing for mandatory e-invoicing rollout The Ministry of Financ... Read more