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Public Norway Author: Kristina Dosen
Norway has some rules and regulations for retailers regarding sales and returns. These rules affect how receipts are issued and saved. The short answer is that sales and returns can be combined on the same receipt, but they can also be issued separately, depending on the capabilities of the POS system.
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Content accuracy validation date: 19.01.2024
Content accuracy validation time: 08:12h

Sales and returns can be on the same receipt if the cash register system can separate them and give the required information. The receipt must have the word 'Salgskvittering' (sales receipt) at the top and may also have the word 'Returkvittering' (return receipt). If a return happens at the same time as a new sale, it is usual to combine sales and returns on one receipt (Salgskvittering or Returkvittering).

The number and amount of sales receipts must be stated in X and Z reports, according to Section 2-8-2(l) of the Cash Register System Regulation. The same applies to the number and amount of returns, according to Section 2-8-2(p) of the same regulation. This includes both the returns on sales receipts and the returns on separate receipts. Returns cannot be on the sales receipt unless the cash register system can meet the specification requirements for the X and Z reports.

 

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