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Public Poland Author: Nikolina Basić
Poland’s e-Delivery system launches on January 1, 2025, providing an electronic equivalent to registered mail with acknowledgment of receipt for communication with public institutions, businesses, and individuals. Gradually becoming mandatory for various entities, including public authorities and private companies, it ensures secure, legally valid digital correspondence. Accessible through platforms like mObywatel.gov.pl, the system simplifies communication and aligns with EU eIDAS regulations.
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Content accuracy validation date: 31.12.2024
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Communication with public administration is about to become much easier. Starting January 1, 2025, the e-Delivery system in Poland, an electronic equivalent of a registered letter with acknowledgment of receipt, will be available. This new tool promises numerous benefits and will become mandatory for certain entities from the start of the new year.

Legally, it is equivalent to traditional paper letters in communication with public institutions, companies, and private individuals. The system is based on Regulation (EU) No 910/2014 (eIDAS) and several Polish legal acts.

The obligation to use e-Delivery will gradually cover all public entities and companies registered in CEIDG and KRS. The schedule is as follows:

  • From January 1, 2025: Government bodies, public authorities, the Social Insurance Institution, the National Health Fund, public universities, and more.
  • From April 1, 2025: Non-public entities registered in the National Court Register before January 1, 2025.
  • From July 1, 2025: Non-public entities registered in CEIDG by December 31, 2024, if they make changes to their entry after June 30, 2025.
  • From October 1, 2026: Non-public entities registered with CEIDG by December 31, 2024.
  • From October 1, 2029: Local government units, courts, tribunals, and law enforcement agencies.

e-Delivery is available to all citizens and companies. Setting up an e-Delivery box is simple:

  1. Visit mObywatel.gov.pl or gov.pl.
  2. Complete the application to set up a mailbox.
  3. Follow the step-by-step instructions provided by the wizard.

e-Delivery will be accessible via

  • e-Delivery mailbox on mObywatel.gov.pl and edoreczenia.gov.pl
  • Entrepreneur Account on biznes.gov.pl
  • EZD office system integrated with e-Delivery
  • Applications of companies providing e-delivery services

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